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Where is my personal information stored?

Where is my personal information stored?

All Tapni platforms, including all customer data, are hosted, stored and processed on Amazon Web Services (AWS) with the data hosting location in Frankfurt, Germany 🇩🇪

The same applies across the TAPNI GROUP (Tapni GmbH in Vienna and Tapni d.o.o. in Novi Sad): personal data of our customers processed by any group member is stored and processed in the AWS cloud with the data hosting location in Frankfurt.

A few trusted service providers support specific parts of our service:

  • Vercel supports the hosting and delivery of Tapni digital business card profiles and landing pages. Personal data processed for this is stored and handled exclusively within the European Economic Area (EEA), in the Frankfurt, Germany hosting region.
  • Shopify hosts our websites and web shops, so the details you enter when ordering in the Tapni shop are processed there to handle your order, delivery and billing.

Only employees who need the information to perform a specific job, for example invoicing or customer support, are granted access to personal data 🔒 Our security measures include encryption, pseudonymization, resilience of processing systems and backups of personal data.

You have the right to request a copy of the personal data we hold about you, to ask us to correct it, or to use your “right to be forgotten”.

For full details, including all of our subprocessors, read our Privacy Policy. If you have questions about how your data is stored, contact our Data Protection Officer at dpo@tapni.com.

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